About HEM

Marketing, Recruitment, and Technology Solutions for the Education Sector

Everything You Need to Convert More Students Online

Combining digital marketing and advertising, CRM, SIS, and consulting services, HEM is a one-stop shop for all your digital student recruitment needs. Our range of products and services can empower every aspect of your school’s online presence, helping you to:

  • Attract more prospects through digital channels
  • Automate and scale your follow-up processes
  • Facilitate online applications and enrollments

A partner of institutions of all shapes and sizes for over a decade, we offer everything you need to convert more students online.

Our Story

HEM was launched in 2008 by founder and CEO Philippe Taza. A former college administrator, Phil started HEM with a goal to provide smart digital marketing strategies to drive student recruitment in a sector that is consistently underserved in this area.

  • Universities & Colleges
  • Business Schools
  • Career Colleges
  • Summer Camps & Academic Programs
  • K-12 Schools (private and public)
  • Language Schools
  • And more!

HEM has also become recognized worldwide as a thought leader within the education sector. We deliver a weekly blog that is read by thousands of professionals, as well as monthly webinars attended by hundreds working in marketing, admissions, and administration for schools all over the globe. We also host several presentations at education conferences every year.

By taking a leadership role in the teaching of the latest trends and best practices of digital marketing in the education sector, we demonstrate our belief in the industry and in the value in serving our marketplace. This practice also fuels our employees with continuous opportunities to learn, so that by nature we are always on the top of our game and aware of every trend and nuance in digital marketing across all channels.

Our Solutions

HEM recognizes that each institution has its own identity, target audiences, and recruitment goals. We don’t believe in ‘one-size-fits-all’ services, and we work closely with our partners to ensure that their strategies and tactics are uniformly aligned with the character of the school and the behaviours of its audience.

This helps create truly customized solutions and packages that combine digital marketing, consulting, CRM and marketing automation, and SIS software to serve as the engine that drives your digital presence.

Our products and services include:

Digital Marketing

  • Inbound Marketing
  • Social Media Marketing
  • Content Marketing
  • Search and Display Advertising
  • Social Media Advertising
  • Email Marketing
  • And more!

Mautic by HEM CRM and Marketing Automation

  • Contact Management
  • Campaign Workflow Management
  • Automated Email Marketing
  • Automated SMS marketing
  • Form Creation
  • Asset Creation (landing pages, dynamic content)
  • Lead Scoring
  • Reporting
  • And More!

Student Portal

  • Application Form Creation
  • Student Information System
  • Quote Builder
  • Virtual Admissions Assistant
  • Financial Management
  • CRM Integration
  • Payment Gateway Integration
  • And more!

Consulting

  • Digital Marketing Audits
  • Lead Conversion Audits
  • Web UX and Accessibility Audits
  • Advanced Admissions Consulting
  • HubSpot Consulting
  • And more!

Our Vision

Whether a big or small client, a university or a K-12 school, or anything in between, HEM approaches all of our clients with the same commitment to excellence and quality. Our methodology is driven by our four core organizational principles, which we strive for in every project we undertake.

Leadership & Expertise

Successful digital student recruitment initiatives involve compelling content, user-friendly design, information architecture, and multichannel web amplification strategies. To achieve this, we have a talented in-house team that is able to combine digital marketing and technology expertise with a burst of creativity for every single project.

Relationships

As we build strategies, we also build relationships. We sit with our clients, we listen, and then we come up with a plan that is perfect for them. Our team is hard at work to ensure that each of our clients receives a customized and agile solution that meets their distinct needs and objectives.

Value & Quality

The reason why our clients consistently see an increase in ROI and lead generation is because we follow one important principle: never sacrifice quality. We are known for providing effective solutions and timely results without ever undermining the quality of anything that leaves our desks.

Data-Driven Results

Every decision we make and action we take is data-driven. We believe deeply that well-structured measurement parameters and KPIs must be defined in advance of any campaign so that results can be measured clearly, regularly, and accurately.

HEM offers total transparency with regard to the ROI your school is achieving from our services. We share regular performance reports and walk clients through each detail to promote full disclosure and understanding.

Our Process

Whatever services we are providing for your school, HEM takes a proven, five-step approach to success:

1

Define

Define specific goals for your school to ensure that strategy, design, content and measurement are finely tuned to deliver on your strategic objectives.

2

Measure

Calibrate your school's online analytics across different platforms and channels to measure your success.

3

Report

Review regular reports to track the performance of your school's campaigns and strategies.

4

Analyze

Study key performance indicators across all of your digital channels to identify areas that require improvement.

5

Optimize

Drive continuous improvements and increase the ROI of your strategies by testing new tactics and approaches.

Our Expertise

What Our Clients Say

HEM was able to configure and connect various platforms so we have the insight we need from each campaign to be able to make data-driven decisions!

I have truly valued the partnership developed with the HEM team. Having an extended team to be able to brainstorm and test ideas with has been extremely beneficial to helping us meet our targets and in most cases, exceeding them. Their ability to develop excellent original content at a pace and frequency is outstanding.”

Working with HEM has been a pleasure. One of the biggest advantages is the mutual trust. We can rely on HEM’s campaign efforts because they understand the business like no other agency.“

We are very pleased with the results of HEM’s digital marketing work. Not only are Philippe and his team extremely knowledgeable and professional, they have gone out of their way to help us solve problems and achieve our goals.”

This was the best decision we made in regard to recruiting leads. With HEM’s expertise, patience, and dedication to helping us succeed, we have seen our leads increase significantly over the past 5 years. Can’t live without them now! We would like to compliment Phil and his team for their knowledgeable prompt service. Thanks HEM!

I spend my career looking for companies and professionals of the highest standard, and when I find them, I never leave. Higher Education Marketing is one such organization. HEM demonstrates on a continual basis that they are absolute experts in their field. I would fully recommend them to anyone.“

Our Work

HEM has served a range of different institutions all over the world, including:

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